Terms and Conditions
Last Updated: October 23, 2024
1. Introduction
These Terms and Conditions ("Terms") govern your use of Framerverse ("Website"), located at framerverse.com, and all associated products and services. By accessing our Website or purchasing our products and services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
2. Definitions
"We", "us", or "our" refers to Framerverse
"User", "you", or "your" refers to any individual or entity using our Website or purchasing our products/services
"Products" refers to digital goods including, but not limited to, Framer templates and components
"Services" refers to custom design services and related consultancy work
"Content" refers to all materials on the Website, including text, images, code, and design elements
3. Products and Services
3.1 Digital Products
All digital products are provided on an "as is" basis
Products are compatible with the current version of Framer at time of purchase
We do not guarantee compatibility with future Framer versions
Regular updates are provided at our discretion
Technical support is provided for 30 days from purchase
3.2 Design Services
Scope, deliverables, and timelines will be detailed in a separate service agreement
Changes to project scope may incur additional charges
We reserve the right to decline or terminate services at our discretion
Client feedback and revision rounds will be specified in the service agreement
4. Pricing and Payment
4.1 Product Pricing
All prices are in British Pounds (GBP)
We reserve the right to modify prices at any time
Promotional codes cannot be combined unless explicitly stated
4.2 Service Pricing
Service fees will be outlined in individual project proposals
Payment schedules typically follow: 50% deposit, 50% upon completion
Late payments may incur additional fees
We reserve the right to suspend work until payments are current
5. Intellectual Property Rights
5.1 Our Rights
We retain all intellectual property rights to our Products
Purchase grants a single-user, non-transferable license
Multiple licenses must be purchased for team use
Modification of source files is permitted for personal/client use only
5.2 License Terms
Commercial use is permitted within for multiple projects
Redistribution or resale is strictly prohibited
Attribution is not required but appreciated
License is valid indefinitely for the version purchased
6. Refunds and Cancellations
6.1 Digital Products
No refunds on downloaded digital products
Refunds may be considered for technical issues within 14 days
Replacement copies available for 12 months post-purchase
6.2 Services
Cancellation fees apply as follows:
Before work begins: Full refund minus 10% admin fee
Work in progress: Pro-rata based on completion percentage
Near completion (>75%): No refund available
7. Warranty and Liability
7.1 Warranty Disclaimer
We make no warranties regarding:
Product fitness for particular purposes
Compatibility with third-party software/plugins
Uninterrupted or error-free operation
Achievement of specific results
7.2 Limitation of Liability
Our liability is limited to the amount paid for Products/Services
We are not liable for:
Loss of profits or data
Business interruption
Consequential damages
Third-party claims
8. Privacy and Data Protection
We process personal data in accordance with UK GDPR
Our Privacy Policy details our data handling practices
We use industry-standard security measures
Third-party payment processors handle financial data
9. Dispute Resolution
9.1 Governing Law
These Terms are governed by English law
Courts of England and Wales have exclusive jurisdiction
9.2 Dispute Process
Informal resolution attempt required first
Mediation if informal resolution fails
Legal proceedings as last resort
10. Modifications to Terms
We may modify these Terms at any time
Changes effective upon posting to Website
Continued use constitutes acceptance of changes
Major changes will be notified via email
11. Contact Information
Support: framerverse@thunkd.co.uk
Legal inquiries: framerverse@thunkd.co.uk
Business hours: Monday-Friday, 9am-5pm GMT
By using our Website or purchasing our Products/Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.